Adam,
We, we have sold many hundreds of reels over the years with a very small return rate for repair. We have tried to design and construct our reels to stand up to the every day use and abuse that many people put them through. That is why you will find a number of guides using our reels for their clientele. It is also why we haven't had the need to redesign our reel every year as a number of other manufacturers have. We do have a new version of the Multiplier slated for later in the year. It will include a one-piece frame design and a palming ring to go along with our patented anti-reverse design.
Chuck Valentine
Valentine Fly Reels (sales@valentineflyreel.com)