I AM REALLY DISAPPOINTED WITH THE QUALITY OF MY MODEL 20 A. FIRST IS A DESIGN PROBLEM WITH THE DRAG ADJUSTMENT SYSTEM. WHEN A BIG FISH IS TAKING DRAG AND THE FISHERMAN WANTS TO TIGHTEN IT, YOU CAN'T AS THE TABS UNDER THE ADJUSTMENT SPIN SO FREELY THAT IT HURTS YOUR HAND WHEN THEY HIT YOU. ALSO I HAVE FOUND THAT THE REELS OPERATION HAS BECOME NOT AS SMOOTH AS IT WAS. UPON SERVICING THE REEL I FOUND THAT WATER SEEMS TO GET TO THE 6 STEEL BEARINGS INSIDE THE PLASTIC CARRIER UNDER THE SPOOL ASSEMBLY. THESE BEARINGS CLEANED BUT BECAME VERY PITTED AND DO NOT WORK AS THEY ONCE DID. ALSO THE STAINLESS NUT ON THE ALUMINUM HANDLE ASSEMBLY SIEZED AND BROKE OFF EASILY WHEN I TRIED TO REMOVE IT. I HAVE HAD THE REEL FOR LESS THEN A YEAR IS ALL THIS UNDER WARENTEE AND WHERE DO I SEND IT? THIS MY FIRST FIN-NOR SPINNING REEL AND I AM REALLY DISAPPOINTED. I HAVE BEEN USING SHIMANO BAIT RENNERS FOR THE PAST 4 YEARS AND I HAVE NEVER HAD ONE FAIL EVEN WHEN SOMEWHAT ABUSED BY MY CUSTOMERS. OUR MAIN TARGET
FOR OUR SPINNING REELS ARE YELLOW FIN TUNA IN THE 20 TO 60 LB CLASS BUT THE SHIMANOS HAVE HANDLED A NUMBER OF STRIPPED MARLIN AND MANY SAILFISH.